Frequently asked questions
Quick answers about playing Strings. Can't find yours? Email hello@stringsgame.com.
What is Strings?
Strings is a free word puzzle for iPhone, iPad and Android. Each board is a grid of letters that hides a theme. You find the theme words and the String, a special word that describes the theme and stretches across the board.
How do I play?
Drag or tap across touching letters to make a word, in any direction. Theme words turn blue; the String turns gold. Every letter belongs to exactly one answer, so the board is solved when every letter is used. The How to Play guide walks through an example.
How do hints work?
Find real words that are not theme words to fill your hint meter: 3 of them earn a hint in a regular level. In the Daily, 5 non-theme words = 1 hint, instead of 3. A hint shows the letters of one theme word, and a second hint in a row shows their order.
When does the Daily change?
A new Daily arrives every day at midnight in your own time zone. Everyone plays the same board that day. Missed one? Open the calendar in the app to play past Dailies; they still count toward the month.
Can I play offline?
Yes. The levels and Dailies are built into the app, so you can solve them without a connection. Leaderboards, friends and purchases need to be online.
Is Strings free?
Yes. Strings is free to download and play, and ads keep it free. Strings Premium is an optional subscription that removes the ads and adds a few extras. You never need it to play every level and Daily.
How do I restore a purchase on a new phone?
Open Settings in Strings and tap Restore purchases. Purchases belong to your App Store or Google Play account, so sign in to the store with the account you bought it with. A subscription is managed and cancelled in your App Store or Google Play settings.
How do I add friends?
Open the Friends tab in Strings and share your invite link. When your friend opens it and taps Add, you become friends and can follow each other's streaks and solve times. Invites last 30 days.
Is my progress saved if I change phones?
Your progress is saved on the device you play on. Uninstalling the app removes it, and a new phone starts fresh. Purchases are different: restore them from Settings with the same store account.
Do I need an account?
No. Strings does not ask you to sign up or log in. The app creates a random Player ID on your device, and that is all it needs.
What data does Strings collect?
Strings stores your game progress with a random Player ID, uses analytics to improve the game, and shows ads from Google AdMob and its partners. The privacy policy explains what is collected, who it is shared with and your choices, including the ad privacy options under Settings › Privacy & community.
How do I delete my data?
In Strings, open Settings and under Support tap Delete my data, then send the email it prepares. No longer have the app? Use the form on the delete-data page. We delete your data within 30 days. Deleting data doesn't cancel a subscription; cancel that in your App Store or Google Play settings.
I found a bug or have an idea. How do I reach you?
In the app, open Settings and tap Contact support under Support: the email it prepares includes your Player ID, which helps us look into it. Or email hello@stringsgame.com. We read everything.